Questions, order help, or a story about your dog that we need to hear? Write to us.
Email: contactreroutingmedia@gmail.com
Response time: usually within 1–2 business days, by a real human (with a dog nearby).
About an order? Include your order number. You can also check where it is on our order tracking page.
Quick answers
When will my order arrive? See Shipping & Returns for current production and delivery times.
Something arrived damaged or wrong? Email us a photo within 30 days of delivery and we’ll make it right.
Want your dog’s breed added? Tell us! New breeds join the crew based on what you ask for.